Trends that will shape up Enterprise VoIP services in future
Posted on August 1, 2017
Technological advancements and increase in the usage of various innovative services over different networks is driving global VoIP services and digitization market growth. Today, businesses are getting attracted to business VoIP because of its known benefits. Beyond telephony, the tendency among enterprises and SMBs is towards adopting integrated offerings such as unified communications platforms making it a key factor for the next-gen services launch.
Moreover, the continual shift towards the tech-friendly work routine and mobile connectivity is driving the adoption of VoIP as well as web and cloud-based capabilities along with unified communications. This can be attributed to the potential of the technology to deliver real-time communication services essential for critical business processes. A recent study by Persistence Market Research forecasted that the global enterprise VoIP market will reach $194 Billion in 2024. With the ever-rising demand for enterprise VoIP services, let’s have a look at what’s trending in.
With few enterprises already have adopted UC, majority of enterprises are considering moving towards UC for data, voice, messaging, chat and presence, video calls, conferencing, mobility etc. as all in one comprehensive platform offerings. The next era is for sure the UC era along with the VoIP in convergence to it.
As business VoIP deployments continue to grow in flexibility, scalability, customization, interoperability and integration, so does their relevance in the enterprise marketplace. When the advances in performance, functionalities and cost-effectiveness are considered, it is easy to comprehend why connoisseurs are envisaging that VoIP currently is and is swiftly becoming the ‘must’ of next wave in future of enterprise communications.
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