Enterprise-Grade Voice and Internet Solutions

Contact Center All In One Solution

Deliver exceptional customer service, gain better control, and provide greater staffing flexibility.

Contact Center - interact the way customers want

Telehop's robust call center solutions allow business of all sizes to easily manage their customer contact center. Multiple queuing arrangements, supervisor and agent dashboards, call recording and reporting provide a robust solution to oversee your customer's experience.

Today's customers expect fast and reliable service through seamless digital interactions. Aside from creating happy customers, your contact center should be providing better control, robust reporting and flexibility for your agents and management team. Recognizing that every call center has unique requirements, Telehop offers two intuitive and integrated contact center solutions for companies looking to expand and improve the capacities of their call centers: Hosted and Cloud.

Hosted and cloud-based call centers

Integrated Premium ACD

Robust hosted management system that is suitable for small to medium contact centers with Interactive Voice Response (IVR) and queuing functions through our Premium Auto Attendant.

Cloud Contact Center

Designed to improve contact center operations by reducing IT reliance, streamlining workflow processes, simplifying training, and affecting better decisions through robust analytics.

Let's see how we can help improve the way you do business. Get a free, no obligation quote.   

Looking to expand and improve your call center capacities? Call us now to find out how.