Telehop helps businesses lower expenses by simplifying communications. Replace costly phone lines with enterprise-grade cloud VoIP cost-effective, feature-rich, and built for Canadian businesses.
Telehop's cloud-based voice platform brings savings and service together, offering leading technologies without the large up-front capital purchases of a traditional PBX. As businesses grow, there are less opportunities for significant operational savings in day-to-day operations. A hosted PBX yields immediate financial savings because of low capital expenditures to get going. Keep your current phone number through number porting or get a new number in any desired city or area code.
With Hosted PBX you will enjoy immediate financial savings from low start-up capital and ongoing operational savings.
Additional users can be easily added or changed without any new wiring or manual changes.
Users have the ability to work from the office, home, or on the road, while maintaining the same capabilities and functionalities of being at their desk. Interoffice calls are free and easy with each employee having their own extension.
Hosted PBX solutions are superior to on-premise or legacy phone systems during power outages or disasters. With our best-in-class data center, your phone systems remain up and operational at all times. Users can continue to be available to your customers via Accession, or replacement desk phones can be configured and deployed on request.
Greet callers with messages and menus that direct them to the desired contact.
Phone calls are distributed from a single number to a group of several phone lines.
Callers can reach you on an alternate phone if you are away from your office phone.
Enables you to have up to three called parties participate in a call.
Allows callers to leave a voice mail for you when you are not able to answer the phone.
This feature lets you access another user's extension directly, without going through an attendant.
With Telehop's SIP trunk services, you can use your existing IP PBX equipment to take advantage of the latest Voice over IP technologies and benefits. Easily simplify your network by using an Internet connection to pass both voice and data traffic from multiple locations.
Unlike traditional telephony, where bundles of physical wires were delivered from the service provider to a business, a SIP trunk allows you to replace these costly legacy lines with newer, more cost-effective technologies. This occurs by running the SIP trunk service over a high-speed Internet connection. The need to purchase expensive analog/PRI lines is eliminated and allows you to buy only the channels that you need. SIP gives you the flexibility to scale your capacity at any time to meet your changing business requirements.
Enjoy savings of up to 60% on local and long distance calling when compared with analog services, all while maintaining the same service quality.
Efficiently manage a single network connection, receive one bill, and engage one point of contact for all of your voice and broadband Internet needs.
Preserve your existing capabilities via seamless integration with a new or existing SIP IP PBX system.
Add or purchase individual or multiple channels any time. Quick remote provisioning with zero downtime so you can keep your daily operations on track.
Telehop's robust call center solutions allow businesses of all sizes to easily manage their customer contact center. Multiple queuing arrangements, supervisor and agent dashboards, call recording and reporting provide a robust solution to oversee your customer's experience.
Today's customers expect fast and reliable service through seamless digital interactions. Aside from creating happy customers, your contact center should be providing better control, robust reporting and flexibility for your agents and management team. Recognizing that every call center has unique requirements, Telehop offers two intuitive and integrated contact center solutions for companies looking to expand and improve the capacities of their call centers: Hosted and Cloud.
Robust hosted management system suitable for small to medium contact centers with Interactive Voice Response (IVR) and queuing functions through our Premium Auto Attendant.
Designed to improve contact center operations by reducing IT reliance, streamlining workflow processes, simplifying training, and enabling better decisions through robust analytics.
Let's see how we can help improve the way you do business. Get a free, no obligation quote.